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Providers  >  Communicating with Parents  >  Visits to Your Program

Visits to Your Program

If you have openings available and would like to meet with the family, invite the parents in to visit the program. Tell them they are welcome to bring their child. Schedule a time when you can show them around and let them observe your program. You will also need time to sit down with the parents to discuss their needs and more information about your program.

You should have all of the information about your program on hand. This includes your parent handbook, enrollment forms, and brochures. Plan for at least one hour of uninterrupted time to discuss:

  • Philosophy of your program
  • Group sizes, ages, and adult-to-child ratios
  • Program structure and curriculum
  • Education and training of provider and staff
  • Yearly schedule and calendar
  • Daily activities, materials, and equipment
  • Health and safety policies
  • Parental involvement
  • Contracts, payments, due dates, and late fees
  • Subsidy and financial aid information
  • Forms to be completed by parents
  • Meals and snacks provided

The second half of the visit is when you can show the parents around the program. Take them on a tour of each classroom or area, the outside play yard, napping area and bathrooms. If the child is present, have the child visit the class that he or she would be attending. Introduce him or her to the teachers and other children. Let him or her try out an activity or two. Make sure that you give the parent a complete tour of the facility. Answer any questions the parents may have along the way.


At the end of the visit, talk about the next steps to enroll the child. Be clear about forms that need to be completed, deposits that are due and fees.

Schedule a time for parents to visit when you can show them around and let them observe your program